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Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 18133
Experience:  Over 16 years of experience installing and repairing electronics.
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I have an olympus epoch ltc and I was downloading the newest

Customer Question

I have an olympus epoch ltc and I was downloading the newest software. It asked me when I was finished to turn device off and then back on. When I did the machine wont turn back on but I can see the background light up and not completely come on
JA: What's the make/model of your device? How old is it?
Customer: 2010 Olympus Epoch LTC
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just happened and what troubleshooting is there
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 3 months ago.
Category: Consumer Electronics
Expert:  Pete replied 3 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 3 months ago.

Did the software fully and successfully install, or did it get interrupted?

Try removing the battery and press and hold the power button for 1 minute, then replace the battery and try turning the detector back on again;

let me know if that works?

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