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Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 25887
Experience:  Managing Director at Pollinate Group LLC
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The batteries in my sentry safe are dead, how do I open.

Customer Question

The batteries in my sentry safe are dead, how do I open.
JA: What's the make/model of your device? How old is it?
Customer: About 2- 3 years old. Where do I find make and model?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just today. Got low battery warning. Changed batteries. Closed safe. Went to get back on and birthing lights up.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: The from had a label that says SFW123TTC
Submitted: 2 months ago.
Category: Consumer Electronics
Expert:  Nathan replied 2 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 2 months ago.

You will need to replace the batteries, which are accessed from inside.

To do so, there is an override,

look on the right side/edge of the keypad area and you'll see a small black plastic cover. Pull that off and it will expose a compartment where you can insert a 9 volt battery. This will give it sufficient power to operate the lock once to get it open so you can replace the batteries inside with a fresh set.

Let me know if that works for you.



Customer: replied 2 months ago.
Going to buy9 volt
Expert:  Nathan replied 2 months ago.

Thanks, ***** ***** luck!

Expert:  Nathan replied 2 months ago.

Hello, it appears your question is still open.

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