How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Nathan Your Own Question
Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 25887
Experience:  Managing Director at Pollinate Group LLC
59725966
Type Your Consumer Electronics Question Here...
Nathan is online now
A new question is answered every 9 seconds

The batteries in my sentry safe are dead, how do I open.

Customer Question

The batteries in my sentry safe are dead, how do I open.
JA: What's the make/model of your device? How old is it?
Customer: About 2- 3 years old. Where do I find make and model?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just today. Got low battery warning. Changed batteries. Closed safe. Went to get back on and birthing lights up.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: The from had a label that says SFW123TTC
Submitted: 2 months ago.
Category: Consumer Electronics
Expert:  Nathan replied 2 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 2 months ago.

You will need to replace the batteries, which are accessed from inside.

To do so, there is an override,

look on the right side/edge of the keypad area and you'll see a small black plastic cover. Pull that off and it will expose a compartment where you can insert a 9 volt battery. This will give it sufficient power to operate the lock once to get it open so you can replace the batteries inside with a fresh set.

Let me know if that works for you.

Thanks,

Nathan

Customer: replied 2 months ago.
Going to buy9 volt
Expert:  Nathan replied 2 months ago.

Thanks, ***** ***** luck!

Expert:  Nathan replied 2 months ago.

Hello, it appears your question is still open.

Do you need more help with this?
If so, just reply back on this page. If I’ve answered your question, please let me know you are satisfied, to conclude our session – this is the only way I am credited for my work as an independent technician.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan