How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Neil Your Own Question
Neil
Neil, Engineer
Category: Consumer Electronics
Satisfied Customers: 3777
Experience:  NZ Certificate in Engineering Electronics & Computing 25 years exp
15873252
Type Your Consumer Electronics Question Here...
Neil is online now
A new question is answered every 9 seconds

I have recently received a Panasonic NC-PF30PV electric

Customer Question

Hi I have recently received a Panasonic NC-PF30PV electric thermo pot as a present. It works well, but the water has a slight charcoal taste. I drink hot water instead of tea and find this taste problematic. Is there anything I can do? I have completely filled/heated and replaced the pot 4 or 5 times to date. Thank you.
JA: What's the make/model of your device? How old is it?
Customer: Brand new. NC-PF30PV
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Since I received this pot, 3 days ago. I have filled, boiled and replaced H2O 4 or 5 times.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Consumer Electronics
Expert:  Neil replied 3 months ago.

Hi

That charcoal taste is an integral part of the unit meant to enhance teas...

It will lessen over time but may take 30 or so refills...