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Greg A.
Greg A., Engineer
Category: Consumer Electronics
Satisfied Customers: 8922
Experience:  Engineer / Consultant
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If no one is here to answer the phone, instead of going to a

Customer Question

If no one is here to answer the phone, instead of going to a recorded (by me) message, it states that the "mailbox is not in service." How can I restore an outgoing message that will offer an incoming message from caller?
JA: Just to clarify, what's the exact make and model of your machine?
Customer: The print on the bottom of the handset is too small for me to read.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: For 2 weeks. I've not known of any troubleshooting to try.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No...
Submitted: 3 months ago.
Category: Consumer Electronics
Expert:  Greg A. replied 3 months ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you with this issue today.

To help you with this issue, may I ask:

1) The FULL Model Number of the phone/answering system you are working with? If this is a cordless system, that model should be printed on a sticker on the bottom or back of the MAIN base unit (feel free to use a magnifying glass - if needed).

2) What phone service provider (phone company) you have for this phone line?

Please REPLY using the box below and the SEND button.

*** IMPORTANT NOTE: *** If you see ANY requests for "additional services" (such as a phone call) please understand that these are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I may NOT be available by phone. Feel free to DECLINE (close) any such offers, and continue in this text/chat form.


Expert:  Greg A. replied 3 months ago.

Hi again,

I see it has been a few days and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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