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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
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I just talked to someone to have my old phone downloaded

Customer Question

I just talked to someone to have my old phone downloaded onto new one,but there was problem, so could you cancel what transpired?
JA: How old is the phone?
Customer: 1 year, I got another onHSN & thought it would be better, I am wondering the transaction went through, the phone number is *****
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I called to activate & I had problem with my password, but I gave all the information on the card
JA: Anything else you want the electronics expert to know before I connect you?
Customer: Should I have gotten a confirmation if it went through
Submitted: 3 months ago.
Category: Consumer Electronics
Expert:  crash2199 replied 3 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  crash2199 replied 3 months ago.

Please explain your issue in more detail