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I have a SONY STR-DA3300ES Multi Channel AV Receiver. It is…

I have a SONY...

I have a SONY STR-DA3300ES Multi Channel AV Receiver. It is of age where the remote is hard to change the volume. Have you a new product to replace the old one. I am looking for a new one which has an input for the phonograph. Can you help me?

Technician's Assistant: What's the make/model of your device? How old is it?

It is a SONY STR-DA3300ES Multi Channel AV Receiver about 10 years old.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It started last week. I am interested in obtaining a new model to replace the one I have.

Technician's Assistant: Anything else you want the electronics expert to know before I connect you?

I am interested in having a phono input to the new Av receiver .

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Answered in 1 hour by:
7/9/2017
Electrotech2017
Electrotech2017, Technician
Category: Consumer Electronics
Satisfied Customers: 319
Experience: I'm an Audio Video Technician with 25 years experience.
Verified
Hello, my name is ***** ***** I'm happy to assist you today with your Sony AV receiver issue. Let me research it and I will be right back.
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I found a replacement remote control from Amazon.com for $38.99+shipping
Here is the link
https://www.amazon.com/Replacement-Remote-Control-STRDA3300ES-STRDA4300ES/dp/B00PWUDAHI
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The inputs can be changed with the input up/ down buttons
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I hope those informations were helpful. Thank you for allowing me to help you with your remote issue. I want nothing more than you to be 100% satisfied with my assistance. If you need additional information please use the reply box to let me know. If you are all set and happy with my assistance, please remember to use the starts above to rate my assistance so we can close this question out."
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Hello Sir, just checking if you find my information helpful. If you do, please provide me with a positive rating, so I can closeout the question. I would appreciate it.

Electrotech2017
Electrotech2017, Technician
Category: Consumer Electronics
Satisfied Customers: 319
Experience: I'm an Audio Video Technician with 25 years experience.
Verified
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Category: Consumer Electronics
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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