Electronics Repair Questions? Ask an Electronics Technician
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Please hold down the POWER BUTTON for 20 seconds without releasing until your phone restarts.
After the restart, do you have the same issue again?
Is the phone still in the "talk mode"?
Yes, I am still here.
Please allow more than 2 minutes to see your response and type a reply back.
While on your Home screen, double-tap your phone's menu key (located on the bottom left-hand side
Then single tap on "Settings" to select it and double-tap on it to open the "Settings"
Accessibility is in the "My Device" tab; however; you will still need to perform a swiping gesture to see it using two fingers.
Once you locate "Accessibility", single tap to select it and then double-tap to open it
In "Accessibility", locate "TalkBack" and single tap to select it followed by double-tapping to open it
On the "TalkBack" page, single tap on the "ON" switch to select it, then double-tap it or slide it to the left using two fingers to turn it "OFF
To "swipe" you need to use two fingers on the screen and swipe
Is your data backed up? If it is, we can do a factory reset on the phone.
Power off the phone
Simultaneously press and hold the power button + volume up button + home key until the Samsung logo appears, then release only the power button. Release the volume up button and home key when the recovery screen appears.
From the Android system recovery screen, select wipe data/factory reset.
Utilize the volume up/down keys to highlight and the power button to select.
Select Yes -- delete all user data.
Allow several seconds for the factory data reset to complete.
Select reboot system now.
Simultaneously press and hold the Power button (located on the upper-right edge) + Volume Up button (located on the left edge near the top) + Home button (located at the bottom in the middle)
Yes, you need to shut off the phone then follow my steps.
I do not have access to the payment information but the price was setup in the beginning.
If you have any questions, please let me know otherwise if you can take a minute and use the rating system to rate our session as 5 stars and press Submit so I am credited with helping you.