Electronics Repair Questions? Ask an Electronics Technician
Hi there and welcome
What is the exact message you see on the screen of the phone?
Please let me know
Ok, what exactly happenend when you went through the process to try to reset the password? How far in the process did you get?
How long ago was this and what is the email address you use for your Apple ID?
what is the trusted phone number ending in 95?
ok, the issue is you have tried too many times now and there is a lock on the account, you need to wait 72 hours before being able to run the reset again
You will need to speak to custoer service regarding all payment questions, I can only tell you the reality of the situation, I am sorry if that resulkts in you being upset with me.