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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
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What are the wide vertical lines that come and go on my flat

Customer Question

What are the wide vertical lines that come and go on my flat screen?
JA: What's the make/model of your device? How old is it?
Customer: Model KDL - 32xBR4/UM1 S/N(###) ###-####L 10 Years Old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: 4 Months
JA: Anything else you want the electronics expert to know before I connect you?
Customer: ! --3 vertical 3 in lines come and go
Submitted: 3 months ago.
Category: Consumer Electronics
Expert:  Mike G. replied 3 months ago.

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....

Are you with the tv and is the problem happening right now?

Customer: replied 3 months ago.
they come and go on regular screen as well HD
Expert:  Mike G. replied 3 months ago.

So the problem is not happening right now?

Customer: replied 3 months ago.
I have two (2) charges on my credit card . Please remove them as did not get any answers to my problem--you charged before I got a answer . Thanks JCE
Customer: replied 3 months ago.
Please cancel the charges (2) $19 and $5 from my credit card as I did not continue with your confusing service over the internet. Thanks JCE
Customer: replied 3 months ago.
Our going to cancel charge to my credit card or do have to contact credit card and cancel. Thanks JCE
Customer: replied 3 months ago.
I want charges removed from my credit card as I tried cancel your operation before I wanted charges entered. Thanks JCE