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Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 37545
Experience:  Over 20 years fixing Electronically devices
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I want to register my vizio, there a question about a video

Customer Question

good morning. I want to register my vizio, there a question about a video code for amazon. I never got a instruction booklet when I bought the tv . hoh can I find it?
JA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?
Customer: model is"Dseries" and it is a 2016, model #D48-D0 D
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I haven't had any problems. this is the first I've ever tried to register the tv. Ijust don't know how to find the video code
JA: Anything else you want the electronics expert to know before I connect you?
Customer: yes, I have xfinity cable service and they have their own remote. Is it possible to be able to use them both? Also, is there a button on the vizio remote that controls that?
Submitted: 4 months ago.
Category: Consumer Electronics
Customer: replied 4 months ago.
re: "is there a button on the vizio remote that controls that?" I was referring to control of my dvr, which I cannot seem to figure how to use with either remote.
Expert:  Richard replied 4 months ago.

Hi there and welcome

The manual for your TV you can access via my link below

https://static.bhphotovideo.com/lit_files/152635.pdf

Regarding the buttons on your Xfinity remote, you should be able to use it for your TV, it just depends on which remote you have been provided with. But go to my link below and follow the instructions to program your remote for your TV (as you need to program it but the link I am providing will step you through this).

https://www.xfinity.com/support/remotes/

Let me know please how you go

Thank you