How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Your Own Question
Michael, Technician
Category: Consumer Electronics
Satisfied Customers: 9568
Experience:  Over 25 years experience in the field of electronics repair, TV, VCR and computer repair.
Type Your Consumer Electronics Question Here...
Michael is online now
A new question is answered every 9 seconds

How can I order more of the 'sticks' to remove and replace

Customer Question

how can I order more of the 'sticks' to remove and replace the wax filter of my Audio S SMSART hearing aids?
JA: What's the make/model of your device? How old is it?
Customer: probably about 5 years.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I do not see a make/model # on it
JA: Anything else you want the electronics expert to know before I connect you?
Customer: i have changed batteries without improvement probably a month or so - have been out of the 'sticks' so could not try another.
Submitted: 4 months ago.
Category: Consumer Electronics
Expert:  Michael replied 4 months ago.

Hi, Here is the address and phone # you need to order all supplies for your hearing aid;-)

Address: Phonak Canada
***** Unit 1
Mississauga, Ontario L5W 0B3

Phone: 1-***-***-****

In any case, I will stick with you until this is complete please rate my service kindly.
Also it is the only way I am credited for my time and expertise with you.
Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.
Then you can reach me by simply replying to this message anytime.
Thank you and have a Wonderful day!

No additional cost to rate kind;-)
Tech Michael