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ApplianceTech, Home Improvement Enthusiast
Category: Consumer Electronics
Satisfied Customers: 1583
Experience:  35+year experience in business
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I Bought A New Safe Today From Home Depot And The Digital

Customer Question

I Bought A New Safe Today From Home Depot And The Digital Combination Was Not On The Instruction Book ,What Do I Do Now !!!!!
JA: What's the make/model of your device? How old is it?
Customer: Sentry Model #swf123gtc purchased 2 hrs ago 8fw123e8
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just put the batteries and can't go any farther.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: theres another #C33245590 Asterisk
Submitted: 5 months ago.
Category: Consumer Electronics
Expert:  ApplianceTech replied 5 months ago.

Hello and thanks for using JA!

My name is ***** ***** I have been in the service business for over 40 yrs and I will be assisting you tonight. Sometimes, there will be lapses in my replies back to your because of the volume of questions I am answering. But, please be assured that I will be giving you my best effort to help solve your problem.
Give me a few minutes to check out the info you have provided, so I can give you an accurate answer.

For security reasons, getting combinations for safes is difficult. Otherwise, somebody could steal your safe and easily get the combo to open it.

For that reason, Sentury Safes has a special procedures for supplying the replacement combination to you. You can access their website for service and support to start a claim.

That said, it is one way to go, but you stated that you just bought it.

So, my suggestion would be just to return it to Home Depot and get a replacement. It certainly will be faster and less hassle.

click here for the Sentury Support Site


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