How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
Experience:  I am here to help you!
Type Your Consumer Electronics Question Here...
John is online now
A new question is answered every 9 seconds

My dvd player DMR-ES15 needs to be rebboted, DMR-ES15 2007,

Customer Question

My dvd player DMR-ES15 needs to be rebboted
JA: What's the make/model of your device? How old is it?
Customer: DMR-ES15 2007
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I tried to reset the clock under functions in April
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I pressed SET1 in the functions screen and I pressed the buttons under the panel looking for a reset button The disc holder comes out when the power button is pressed and will not play a dvd and will reenter when the power button for off is pressed
Submitted: 4 months ago.
Category: Consumer Electronics
Expert:  crash2199 replied 4 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  crash2199 replied 4 months ago.

Unplug the power cord from the back of the DVD player and wait 60 seconds

Plug it back in and power it on