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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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GM! :-) I have a Panasonic WV-SW174W IP camera. It has been

Customer Question

Hi ! and GM ! :-)
JA: What's the make/model of your device? How old is it?
Customer: I have a Panasonic WV-SW174W IP camera. It has been working well for years but now has vertical lines in of/instead the image. Audio still works and I can access the maintenance menus remotely. Any Ideas ? Thanks Reebooting and updating firmware does not work. Camera is 4+ years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Started a few weeks ago. A reboot helped back initially and I thought that it was fixed but it started up again with the vertical lines. Rebooting does not help now.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I have a username and password ***** the expert can use if he wishes to look at the problem remotely.
Submitted: 6 months ago.
Category: Consumer Electronics
Expert:  Richard replied 6 months ago.

Hi there and welcome

Have you done a restart of the wireless router to ensure there is no disruption occurring with the video signal to it from the camera?

Please let me know