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Can not change channels, its locked to one channel only,

Customer Question
Can not change channels...

Can not change channels, its locked to one channel only

Technician's Assistant: What's the exact make and model of your television? And how long has this been happening with the channels?

Panasonic model TH 42PM50W

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

4 days , I have away. have tried nothing

Submitted: 1 year ago.Category: Consumer Electronics
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Answered in 5 minutes by:
3/22/2017
Electronics Technician: Aric, Technician replied 1 year ago
Aric
Aric, Technician
Category: Consumer Electronics
Satisfied Customers: 47,268
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

Hello, My name is ***** ***** I'll be assisting you. I'm reviewing your details and will reply shortly.

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Electronics Technician: Aric, Technician replied 1 year ago

Can you please tell me if you're using a Box to receive your channels on the TV? What remote do you use to change channels please?

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Electronics Technician: Aric, Technician replied 1 year ago

Please send a reply back so we can proceed.

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