Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

I have a sony Blu-ray player model BDP-S6200 and was playing…

Customer Question
I have a sony...

I have a sony Blu-ray player model BDP-S6200 and was playing a DVD from Netflex when it "froze" and would not move. I unpluged and depluged it, still frozen. The DVD is still in the player, and I cannot get it out. Recommendations/?

Technician's Assistant: What's the make/model of your device? How old is it?

Sony blu-ray disc/dvd player model BDP-S6200 #1051575 and over a year in service.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

This is the first problem I had with the player. I "rebooted" the power cord, and tryed "all' the methods to open the drawer.

Technician's Assistant: Anything else you want the electronics expert to know before I connect you?

I am out of any additional trouble shooting.

Submitted: 1 year ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 10 minutes by:
3/21/2017
Electronics Technician: Anthony, Technician replied 1 year ago
Anthony
Anthony, Technician
Category: Consumer Electronics
Satisfied Customers: 15,935
Experience: 20+ years in trade TV and Electronics
Verified

Hello

Welcome

UN-plug the unit from wall-power but this time leave in un-plugged for at least 2 hours then re-plug back in again, but before you plug in hold down the EJECT button, then plug in all the time holding down the EJECT, hopefully the disc will then come out, if it does not we keep moving with troubleshooting

Let me know how this works out by coming directly back here please (bookmark this page)

Thank You

Let me know

Anthony

Ask Your Own Consumer Electronics Question
Was this answer helpful?
Ask Anthony Your Own Question
Anthony
Anthony
Anthony, Technician
Category: Consumer Electronics
Satisfied Customers: 15,935
15,935 Satisfied Customers
Experience: 20+ years in trade TV and Electronics

Anthony is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Engineer and electronic enthusiast for more than 12 years.

227 satisfied customers

I am here to help you!

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Louie

Louie

Technician

4,540 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Russell H.

Russell H.

Service Tech

4,358 satisfied customers

8+ years of professional experience

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Greg A.

Greg A.

Engineer

1,281 satisfied customers

Engineer / Consultant

Martin

Martin

Engineer

1,244 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
Our base phone gets cut-off when we turn the speaker phone
Our base phone gets cut-off when we turn the speaker phone on. What is wrong? … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have a solar G-Shock that should auto adjust to time zone
I have a solar G-Shock that should auto adjust to time zone while the center circle shows correct time the hands are three hours behind. Everything that I've tried dosent work. Any sugestions? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Where can I get the manual and instructions for my shaver
Where can I get the manual and instructions for my shaver Model # ESLV65 … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
Hhabla. Español. Tengo. Modem. Lo qué. Pasa tengo Internet.
Lo qué. Pasa tengo Internet. Pero lo puedo conectar un. Tv. No. Dos. Y. Tengo. 100 mb … read more
Harry
Harry
1,644 satisfied customers
I have a RM-VLZ620 universal remote and I am having
I have a RM-VLZ620 universal remote and I am having difficulty using it. I have it programmed to turn the TV on/off and I can access menu and inputs but it seems that I can not select anything … read more
Harry
Harry
1,644 satisfied customers
I am writing a story where one of the characters needs to
Hello. I am writing a story where one of the characters needs to search for electronic bugs in a small one bedroom apartment. Please review the following excerpts from my story to see if they seem acc… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,358 satisfied customers
My husband just got a new Fire HD 10. He upgraded from the
Hi My husband just got a new Fire HD 10. He upgraded from the 7. He is having trouble signing on. Can you help? … read more
Harry
Harry
1,644 satisfied customers
Will Pioneer AVH-600EX In-Dash Receiver DVD Receiver w/7"
will Pioneer AVH-600EX In-Dash Receiver DVD Receiver w/7" WVGA Display, Bluetooth, SiriusXM Ready and AppRadio fit my 2004 GMC sierra 2500hd truck … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I recently changed batteries a nd now my phone tell me to us
I recently changed batteries a nd now my phone tell me to us "rechargeable batteries". Where can I get Them? By mail? … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I need a new belt for an SD253 breadmaker. Where can I buy
I need a new belt for an SD253 breadmaker. Where can I buy one? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I would like to have the phone answer when i pick up the
i would like to have the phone answer when i pick up the phone when it rings … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
1,281 satisfied customers
My fire stick will not connect to my network This is the
My fire stick will not connect to my network This is the second one … read more
Jason Jones
Jason Jones
AAS Information Technology
6,322 satisfied customers
My Sony tv remote RM-GD019 is not working and I cannot find
My Sony tv remote RM-GD019 is not working and I cannot find a way to open unit to replace battery. Thank you … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
I started a question several hours ago but got disconnected.
I started a question several hours ago but got disconnected. Robert Gibson robandgib … read more
Harry
Harry
1,644 satisfied customers
I bought a new charger cable from you, I've turned it off
I bought a new charger cable from you, I've turned it off and on, unplugged it and plugged it back in and it still won't charge. It says it is charging but when I left this morning it was @17% and now… read more
Harry
Harry
1,644 satisfied customers
I am trying to set up an Echo Spot, but when I enter my
I am trying to set up an Echo Spot, but when I enter my Amazon login and password, I get an error message. … read more
Harry
Harry
1,644 satisfied customers
Ihave a Sony ICF-2010 World Band radio that needs repairs. I
Ihave a Sony ICF-2010 World Band radio that needs repairs. I live in Frederick MD. Where can I take it? … read more
Harry
Harry
1,644 satisfied customers
I am regestered with a amazon Alexa Echo From my X
I am regestered with a amazon Alexa Echo From my X girlfriend.Its in my name.I bought another Alexa Echo from Amazon but cannot get it to connect to WiFi.Do I have to Take the first one out of my name… read more
Harry
Harry
1,644 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x