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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
Experience:  I am here to help you!
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I have lost my landline phone. Just a feew years old, It is

Customer Question

I have lost my landline phone.
JA: How old is the phone?
Customer: Just a feew years old, It is a wirelesss system. It was working fine. All I did was change the connection to my modem with a longer phone cable.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: i have changed phone cables again.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: the junction box to which the phone cable icis just screwed into the wall?
Submitted: 6 months ago.
Category: Consumer Electronics
Expert:  Nathan replied 6 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 6 months ago.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the base usually)

Customer: replied 6 months ago.
1. yes
2 no
3 cable co.
i do not wish to go further with this, I will call Comcast in the morning as I have a service item in my contract.
Expert:  Nathan replied 6 months ago.

Thanks, ***** ***** know if you need more help, but this is not necessarily a comcast issue and they will not cover equipment issues.

Customer: replied 6 months ago.
I don't agree.
Expert:  Nathan replied 6 months ago.

Best of luck to you.

Customer: replied 6 months ago.
I'm done with this conversation
Customer: replied 6 months ago.
Don't bother. I am dissatisfied with whole approach and ask that my credit card not be charged as there was no help given to me.
Customer: replied 6 months ago.
If my credit card is charged, I will dispute it. Good night.