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Viet - Tech
Viet - Tech, Electronics Tech
Category: Consumer Electronics
Satisfied Customers: 37463
Experience:  Troubleshoot consumer electronics devices.
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My keystrokes tend to repeat if I don't lift my fingers up

Customer Question

My keystrokes tend to repeat if I don't lift my fingers up VERY quickly. I have an Acer ES1-531-C1GF laptop.
JA: What's the make/model of your device? How old is it?
Customer: I answered that in my question. ES1-531-C1GF laptop. I have owned it for less than 6 months. (I BOUGHT IT NEW.)
JA: How long has this been going on? What troubleshooting have you tried?
Customer: From day one.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I had similar problems with my previous laptop, but not as bad as with my new computer.
Submitted: 6 months ago.
Category: Consumer Electronics
Expert:  Viet - Tech replied 6 months ago.

Hi,

I'm sorry about the issue. Have you tried to adjust the keyboard settings?

Please reply at the box below. Thank you,

Expert:  Viet - Tech replied 6 months ago.

Please try the following fix:

Solution #1:

  1. Open Control Panel.
    - If needed, press at the same time the two keys Windows logo and R on the computer's keyboard, then type control then click OK, then the Control Panel window will open.
  2. Open Devices and Printers. (or open Hardware and Sound, then open Devices and Printers.)
  3. There, right-click on your Keyboard device, then click on option Keyboard settings.
  4. There, at the Repeat delay option, you can set the bar to the Long position.
  5. Also, at the Repeat rate option, you can set the bar to the Slow position.
  6. Then click OK at the bottom, and check.

Solution #2:

- If needed, here is another method:

  1. Open Control Panel.
    - If needed, press at the same time the two keys Windows logo and R on the computer's keyboard, then type control then click OK, then the Control Panel window will open.
  2. Open Ease of Access.
  3. Open Ease of Access Center.
  4. Click on option Make the keyboard easier to use.
  5. Scroll down to the bottom, then click on option Keyboard settings.
  6. There, at the Repeat delay option, you can set the bar to the Long position.
  7. Also, at the Repeat rate option, you can set the bar to the Slow position.
  8. Then click OK at the bottom, and check.

- Also, if you'd like to, I can connect remotely to your computer and fix the keyboard / keystroke issue directly on your computer for you.

Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

Expert:  Viet - Tech replied 6 months ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

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