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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
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My internet is running extremely slow. Would you please

Customer Question

My internet is running extremely slow. Would you please check the connection or the speed. I do not believe it is effecient.
JA: What's the make/model of your device? How old is it?
Customer: emachine - Intercolleron?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: several weeks. Thought it was my computer but had that checked and they sais to contact you
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I don't know?
Submitted: 8 months ago.
Category: Consumer Electronics
Expert:  Pete replied 8 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 8 months ago.

Who is your internet service provider?

What zip code area are you located in?

Can you go to and run a speed test, and let me know the results?