Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

Consumer Electronics

My Bose 3-disk changer is not working. It keeps revolving

Customer Question
and not ejecting disks. Is...
My Bose 3-disk changer is not working. It keeps revolving and not ejecting disks. Is there a local repair place in or near Bellevue, WA?
Submitted: 10 months ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 5 minutes by:
1/8/2017
Electronics Technician: Aric, Technician replied 10 months ago
Aric
Aric, Technician
Category: Consumer Electronics
Satisfied Customers: 45,080
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.

Ask Your Own Consumer Electronics Question
Electronics Technician: Aric, Technician replied 10 months ago

This problem the Bose is either caused by a processor glitch, or a hardware failure within the Bose.
Disconnect the Bose from power, then remove the umbilical cable between the Changer and the Main Unit. Press and hold the Eject button for 10 seconds and release (this drains residual current from the main unit).
Wait a minute, then re-connect the umbilical cable between the two devices- EXCEPT the power cable.
Then, press and hold the Eject button- while plugging the system back into power. Continue to hold Eject for 15 seconds, or until you hear the Eject motor engage.
Once that is done the system is reset, so if the issue is simply a processor glitch- this will correct it.

Ask Your Own Consumer Electronics Question
Electronics Technician: Aric, Technician replied 10 months ago

However, if this does not work, then the player is in need of service- more specifically the Eject mechanism in the 3 disc changer has malfunctioned. In this case you would need to contact Bose Service, as they are the only ones that repair their systems:

BOSE:

For assistance with your product, please call us toll-free at 1-***-***-****. For help with our aviation headsets, call 1-***-***-****.

For the best possible service, please have your product nearby when you call. Hours of operation: Monday – Friday: 8:30 AM – 8 PM ET

Other than that, I'm sorry for the bad news here and wish there were a quick fix.

If you need further assistance let me know. Before you go, PLEASE DO click at least a 3 STAR RATING, at the top of your screen. That is how I am credited for my efforts by the site. You can follow up any time as needed at no additional cost.

Ask Your Own Consumer Electronics Question
Electronics Technician: Aric, Technician replied 10 months ago

Do you need further assistance with this?

Ask Your Own Consumer Electronics Question
Ask Aric Your Own Question
Aric
Aric
Aric, Technician
Category: Consumer Electronics
Satisfied Customers: 45,080
45,080 Satisfied Customers
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company

Aric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Engineer and electronic enthusiast for more than 12 years.

227 satisfied customers

I am here to help you!

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Louie

Louie

Technician

4,476 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Russell H.

Russell H.

Service Tech

4,171 satisfied customers

8+ years of professional experience

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,242 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

Greg A.

Greg A.

Engineer

1,213 satisfied customers

Engineer / Consultant

< Previous | Next >

Related Consumer Electronics Questions
How do I receive my messages again. KX=TG9344T. I haven't
I haven't tried anything and I have never needed to get them before … read more
Louie
Louie
Technician
Associate Degree
4,476 satisfied customers
I have a Pioneer cd changer - cdx-fm1287 that will not power
I have a Pioneer cd changer - cdx-fm1287 that will not power back on. I have checked voltage to the end of the plug and it has 11.8 volts on the battery wire and 11.57 on the accessory wire. The groun… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
Is the resound mini microphone user guide compatible with
Is the resound mini microphone user guide compatible with Phonak hearing aids ? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
I have a Wave Ceptor WR50M watch. I lost the instruction
I have a Wave Ceptor WR50M watch. I lost the instruction manual and don't know how to change the time from daylight to regular time. Would it be possible to get a manual or an explanation of how to se… read more
Martin
Martin
Engineer
Bachelor's Degree
1,242 satisfied customers
I have a vintage Magnavox console stereo circa 1976. I need
I have a vintage Magnavox console stereo circa 1976. I need a stylus/diamond needle. Here all the numbers: Astatic Mod 165D, N83SD needle, Model (?) M560355. Can I still get these things? Is there a g… read more
Louie
Louie
Technician
Associate Degree
4,476 satisfied customers
I had to change the batteries in my safe today and now I can
I had to change the batteries in my safe today and now I can not get the combination control back in place. Also the green and white wires came loose. … read more
Aric
Aric
Technician
45,080 satisfied customers
Do you have access to Sony Camrecorder battery charges. I
Do you have access to Sony Camrecorder battery charges. I lost mine. … read more
Louie
Louie
Technician
Associate Degree
4,476 satisfied customers
My 20 year old 5 CD changer just quit while playing and I am
My 20 year old 5 CD changer just quit while playing and I am unable to use the Open/close function to get the CD's out … read more
Louie
Louie
Technician
Associate Degree
4,476 satisfied customers
How do you raise the volume on the handset of a. Cordless
Cordless phone 5.8 GH2 digital gigarange about 15 years … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
My sterio plays DVDs ok but not CDs keeps saying no pla or
My sterio plays DVDs ok but not CDs keeps saying no pla or no disc … read more
Louie
Louie
Technician
Associate Degree
4,476 satisfied customers
Is a Nikon speedlight SB-800 flash compatible with a Nikon
is a Nikon speedlight SB-800 flash compatible with a Nikon D-7200 … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
I got disconnected and was asking about a Panasonic
I got disconnected and was asking about a Panasonic KX-TGE433B time issue. … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have a jvc cd radio in my truck. a year ago i discovered
i have a jvc cd radio in my truck. a year ago i discovered it can display the song title/artist being played through bluetooth from my samsung... at least up until last night now it displays the first… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
I have an acer tablet and I would like to get it repaired.
I have an acer tablet and I would like to get it repaired … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,171 satisfied customers
By choice,my newly purchased 32" Sony Smart TV is not hooked
By choice,my newly purchased 32" Sony Smart TV is not hooked up to up to the internet. There i now a message in the lower right side of the picture says "New software is now available and asks if I wa… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have a sony cd 300 changer disc cdp cx355 need repair.
I have a sony cd 300 changer disc cdp cx355 need repair. Where can I send it. … read more
Electrotech2017
Electrotech2017
Audio and Video Technician
Vocational, Technical or Trade School
82 satisfied customers
I have aDSC S700 camera It has stopped focusing It has not
I have aDSC S700 camera It has stopped focusing It has not been dropped or exposed to heat… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,494 satisfied customers
Recently we had a power blip and now my Panasonic phone
recently we had a power blip and now my Panasonic phone (landline cordless) receives calls, rings twice and then gives a busy signal AND my printer an HP6500 wants to accept the call. … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x