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Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 17655
Experience:  Over 16 years of experience installing and repairing electronics.
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I have a Riccar 9800 super stritch SN 11577, Riccar 9800

Customer Question

I have a Riccar 9800 super stritch SN 11577
JA: What's the make/model of your device? How old is it?
Customer: Riccar 9800 super stretch serial # 11577 It is about 30 years old and now it wont go into reverse.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just the last 2 months I havent tried anything . I took it to JoAnn fabrics to their viking shop and he had it 2 1/2 months and said he couldnt help me.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: Consumer Electronics
Expert:  Pete replied 7 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 7 months ago.

When was the machine last fully serviced?

Has it been thoroughly cleaned out?

Do any parts appear to be broken or damaged?

Expert:  Pete replied 7 months ago.

Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.