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I have an Elsafe 700S Supreme model that I locked by mistake
I have an Elsafe 700S Supreme model that I locked by mistake … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
7,558 satisfied customers
We bought an Elsafe at an Auction. The door was open but we
We bought an Elsafe at an Auction. The door was open but we cannot reset the lock. Every time we try it counts down with an error code.… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
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I have a brand new Sentry safe, model EF3428E, serial #EF3428EH2410137
I have a brand new Sentry safe, model EF3428E, serial #EF3428EH24101377G. The lock combination has been successfully entered but the safe door will not open. Previous call to the company (Ref #7888828… read more
Expert
Expert
I have a safe that I bought about 12 years ago, Since Im 74
I have a safe that I bought about 12 years ago, Since I'm 74 yrs old, for easy assess we turn the knob about a quater of turn and back to 50. We have't use the full combination in about 2 years. WEll … read more
Expert
Expert
My mother has forgotten teh combination to her safe - she is
My mother has forgotten teh combination to her safe - she is 80 - the safe door is open - we have found two numbers on the safe - how can we reset the combination??… read more
micromaster
micromaster
Computer & Technical Consultant
Associate Degree
1,050 satisfied customers
Cheryl Hi, you helped me open my safe before and the way it
Cheryl Hi, you helped me open my safe before and the way it worked is I had to push the upper left of the safe and it opened, now I cannot open the same way? can you advise what to do? my hans hurt fr… read more
Expert
Expert
My Sentry A3817 Safe is locked, and I can no longer open it
My Sentry A3817 Safe is locked, and I can no longer open it with my combination. For the past year, I have had to consistently enter the code twice for it to open. Now it doesn't open at all. The key … read more
Expert
Expert
locked out of css electronic combo after batteryy was dead
locked out of css electronic combo after batteryy was dead will not open although the keypad works… read more
Expert
Expert
I HAVE A SENTRY V560 SAFE WITH KEY AND COMBINATION LOCK. I
I HAVE A SENTRY V560 SAFE WITH KEY AND COMBINATION LOCK. I SOMEHOW OR ANOTHER LOCKED IT OPEN WITH THE KEY IN THE LOCK AND NOW CANNOT LOCK THE SAFE. THE KEY WILL TURN TO OPEN THE DOOR BUT ONCE THE DOOR… read more
Expert
Expert
What causes a Sentry safe to make a clipping sound?
Sentry Safe A5889, after I put the combination in I hear a clip (sounds like it is ready to open) but it will not open even though it says proceed on the face plate. The safe door is open now so I can… read more
Expert
Expert
I have a Basic Electronic Lock safe and Im not able to unlock
I have a Basic Electronic Lock safe and I'm not able to unlock it. I bought it some time ago and this is the first time I've had any problems with it. I've changed the batteries I've put the given com… read more
Expert
Expert
I have a sentry safe model 0A3807 I am using the factory
I have a sentry safe model 0A3807 I am using the factory code but the safe will not open. There is no indication that the batteries are low. When I enter the code and the program entry button the disp… read more
Expert
Expert
My Brother XXXXXXX XXXX has the Sentry Safe Signature
My Brother XXXXXXX XXXX has the Sentry Safe Signature Series. He passed away on Aug 12th 2011. He left me the house and it came with the safe already installed. I have the combination and am having no… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,910 satisfied customers
i bought a new KSW0510 safe and I cannot program my personal
i bought a new KSW0510 safe and I cannot program my personal code as instructed. I press program and punch in 5 digit and get an error light each time. Does the door and handle have to be in a special… read more
Expert
Expert
I HAVE A SENTRY SAFE MODEL NO.OA3810 SERIAL NO. BA61829 I
I HAVE A SENTRY SAFE MODEL NO.OA3810 SERIAL NO. BA61829 I CANNOT GET IT TO OPEN. WHEN I PRESS IN THE COMB. THE LIGHTS INDICATE "UNLOCKED LOCK",BUT IT IS NOT. PLEASE ADVISE.… read more
Expert
Expert
I have a sentry safe, model CSW3813. The batteries work.
I have a sentry safe, model CSW3813. The batteries work. The cylinder is popped open with the key. But no matter how many times I enter the preset factory electronic lock combination, the door will no… read more
Expert
Expert
We have a small home size safe from sentry company. We can
We have a small home size safe from sentry company. We can not find the manual that came with it. Our problem is that the door is in the locked position but the door is open. We can not get the door t… read more
Expert
Expert
My Empire safe with an electronic dial which worked good for
My Empire safe with an electronic dial which worked good for 10 years untill yesterday that it responded as usual on my dialing with all correct sounds with all 6 numbers -- but it refused to open my … read more
Expert
Expert
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Steve G.

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Neil

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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