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Rusty, Customer Service
Category: Consumer Electronics
Satisfied Customers: 5909
Experience:  Over 20 years electronics experience. How may I help you today?
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Have a harmony 880. i have a mac with OS X el capitan

Customer Question

have a harmony 880. i have a mac with OS X el capitan software. trying to change TV in my remote. Inserted old MAC OS X10.3 - shows no software to down load. Connected remote... shows usb connected. Bought remote in 2007. Believe system was configured originally on Windows computer I no longer own.
JA: What's the make and model of your computer? Have you had problems with the USB port in the past?
Customer: MAC OSX EL Capitan. No issue with usb ports. Using similar usb cable for the remote connection
JA: Have you installed any updates recently?
Customer: No. did a search on you web site for 880... did not get a hit
JA: Anything else you want the computer expert to know before I connect you?
Customer: No. Have two remotes and would like to have the appropriate logitech software to update them
Submitted: 8 months ago.
Category: Consumer Electronics
Expert:  Rusty replied 8 months ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  Rusty replied 8 months ago.

Do you still need help with this?