How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Nathan Your Own Question
Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 24533
Experience:  Managing Director at Pollinate Group LLC
59725966
Type Your Consumer Electronics Question Here...
Nathan is online now
A new question is answered every 9 seconds

How can I UNBLOCK a phone number from my KX-TG585 cordless

Customer Question

How can I UNBLOCK a phone number from my KX-TG585 cordless phone?
JA: How old is the phone?
Customer: I just purchased it 2 days ago.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I accidently blocked a phone number yesterday and I have no idea how to reverse this action, so I have not tried any troubleshooting. I misplaced the manual.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: Also, how can I turn off the caller announcement.
Submitted: 6 months ago.
Category: Consumer Electronics
Expert:  Nathan replied 6 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 6 months ago.

Hello,

Take a handset and key in Menu#217

This brings up the block list

scroll up/down through the list to find the desired number

press the ERASE key just below the screen

up/down to YES

Select/Save

Off

Repeat as needed for other numbers.

If you have any other questions, just let me know. Otherwise, please take a moment to rate my service as this is the only way I am credited for my time. Hopefully I have earned 5 Stars but if not please let me know what I can do to ensure you are satisfied. I also invite you to contact me directly with any future support needs at http://bit.ly/1QwLxGh and ask for Nathan.

Thank you, ***** ***** a nice day,
Nathan

Customer: replied 6 months ago.
Thanks for the answer to my question about number block. However, you didn't tell me how to stop the caller announcement that speaks when call comes in.
Expert:  Nathan replied 6 months ago.

Oh I'm sorry I didn't see that part of your question.

I assume you are referring to the talking caller ID function.

On your handset key in Menu#162

up/down to OFF
Save

Off

Expert:  Nathan replied 6 months ago.

Hello, it appears your question is still open.

Do you need more help with this?
If so, just reply back on this page. If I’ve answered your question, please let me know you are satisfied, to conclude our session – this is the only way I am credited for my work.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan

Related Consumer Electronics Questions