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Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 24533
Experience:  Managing Director at Pollinate Group LLC
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How can I UNBLOCK a phone number from my KX-TG585 cordless

Customer Question

How can I UNBLOCK a phone number from my KX-TG585 cordless phone?
JA: How old is the phone?
Customer: I just purchased it 2 days ago.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I accidently blocked a phone number yesterday and I have no idea how to reverse this action, so I have not tried any troubleshooting. I misplaced the manual.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: Also, how can I turn off the caller announcement.
Submitted: 6 months ago.
Category: Consumer Electronics
Expert:  Nathan replied 6 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 6 months ago.


Take a handset and key in Menu#217

This brings up the block list

scroll up/down through the list to find the desired number

press the ERASE key just below the screen

up/down to YES



Repeat as needed for other numbers.

If you have any other questions, just let me know. Otherwise, please take a moment to rate my service as this is the only way I am credited for my time. Hopefully I have earned 5 Stars but if not please let me know what I can do to ensure you are satisfied. I also invite you to contact me directly with any future support needs at and ask for Nathan.

Thank you, ***** ***** a nice day,

Customer: replied 6 months ago.
Thanks for the answer to my question about number block. However, you didn't tell me how to stop the caller announcement that speaks when call comes in.
Expert:  Nathan replied 6 months ago.

Oh I'm sorry I didn't see that part of your question.

I assume you are referring to the talking caller ID function.

On your handset key in Menu#162

up/down to OFF


Expert:  Nathan replied 6 months ago.

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