How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
Experience:  I am here to help you!
Type Your Consumer Electronics Question Here...
John is online now
A new question is answered every 9 seconds

Older Pansonnic blueray player DMP-BD87 never operated now

Customer Question

Older Pansonnic blueray player DMP-BD87 never operated now will not turn on
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: Unit not not connected but plugged into power -
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just now out of box - mfg 2012
JA: Anything else you want the electronics expert to know before I connect you?
Customer: Guess not
Submitted: 8 months ago.
Category: Consumer Electronics
Expert:  Louie replied 8 months ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, is the Panasonic completely / electrically dead? ...or there is some indication of power such as a standby light?

Customer: replied 8 months ago.
Customer: replied 8 months ago.
I decide I do not want your service! Please cancel my Card $5 payt!
Expert:  Louie replied 8 months ago.

My participation is strictly limited to technical, repair and/or installation issues.

Request for cancellation, refunds as well as billings & payments concerns are best addressed by Customer Support.

Customer: replied 8 months ago.
Please send me to customer support
Expert:  Louie replied 8 months ago.

Please click HERE or go to