How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
Experience:  I am here to help you!
Type Your Consumer Electronics Question Here...
John is online now
A new question is answered every 9 seconds

Ive had a sony bravia for about 2.5 years so its a smart tv

Customer Question

Hi John, hey ive had a sony bravia for about 2.5 years so its a smart tv and ive never connected it to the internet as i cant seem to get a sensible straight answer to how?
JA: Just to clarify, what's the exact model of your Sony? And can you guesstimate how old it is?
Customer: Hi Pearl, ive just sent a message to John but its 2.5 years old and want to get it online
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I think i have to plug in something to pick up my wi-fi but my other older computer can with a netgear plugin?
JA: Anything else you want the electronics expert to know before I connect you?
Customer: Just what dongle or plug in i need to purchase for a wi-fi conection to the sony
Submitted: 8 months ago.
Category: Consumer Electronics
Expert:  Louie replied 8 months ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, bear with us; re-confirm and post back with the complete model number of the " bravia..."