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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
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Thanks! My Nikon Digital Camera (D7100) stopped working

Customer Question

Hi! Thanks! My Nikon Digital Camera (D7100) stopped working while on vacation. It flashed an "empty" battery picture in the LED. I bought a new battery - no change. So I thought it might be the charger. Bought a new charger. Charged both the old and new batteries - same error message. What's going on?
JA: I'm good. And you?
Customer: Confused abou the camera - it's barely 6 months old
JA: Just to clarify, what's the exact make and model of your machine?
Customer: Nikon Digital Camera - D7100
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just happened about a week ago. I bought a new batter and a new charger thinking that the battery was not charging. Still didn't help.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: That should be it. Thanks.
Submitted: 7 months ago.
Category: Consumer Electronics
Expert:  Steve G. replied 7 months ago.

Hi. I'm Steve and I will be assisting you today. I've been helping customers like you on this site since 2005.

*** Please note that I cannot take a call right now*** Please ignore the automated prompts for a phone call. It is not me sending them to you.

Ok. Are you running the latest firmware?