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Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 24518
Experience:  Managing Director at Pollinate Group LLC
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Anentirepanaxonic phone system and on hand held unit #

Customer Question

anentirepanaxonic phone system and on hand held unit # KX-TGA659B us broken the first line button does not depres
JA: How old is the phone?
Customer: about 10 years can I buy a new phone with theabove mpdel nymber
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I had a local man take apart the phoneabout a yeat ago and he cleaned it and told me we needed a new pad which I cannot find
JA: Anything else you want the electronics expert to know before I connect you?
Customer: The base number for the above handheld is #PQGT17975ZA
Submitted: 6 months ago.
Category: Consumer Electronics
Expert:  Nathan replied 6 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 6 months ago.

There are no parts available for this unit to refurbish it (control pad).

You may order a replacement handset here though:

If you have any other questions, just let me know. Otherwise, please take a moment to rate my service as this is the only way I am credited for my time. Hopefully I have earned 5 Stars but if not please let me know what I can do to ensure you are satisfied. I also invite you to contact me directly with any future support needs at and ask for Nathan.

Thank you, ***** ***** a nice day,


Customer: replied 6 months ago.
I did not need you to tell me this I knew about this before and I WILL NOT PAY for this when the bill comes in the answer you gave me is not valid and trying to get me to buy your companies service is not what I needed especially when you dod not solve my problem
Expert:  Nathan replied 6 months ago.

What exactly were you looking for?
you had asked for help with buying a new one, and I sent you a link to a retailer where you may do that.

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