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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
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I'm and elderly lady?? 82I bought a Panasonic cordless phone

Customer Question

Hi John...I'm and elderly lady?? 82I bought a Panasonic cordless phone fr Amazon. KX-TGE273S They tell me I have it registered...But I can't get the thing to work.
JA: How old is the phone?
Customer: It's brand new.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I've worked all morning on this. Trying to get it assembled and hooked up. It seems to tell me I don't have a base. which is stupid because I know which is the base.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: do I get this thing to work. I'm getting upset trying.
Submitted: 6 months ago.
Category: Consumer Electronics
Expert:  Nathan replied 6 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 6 months ago.

So you have a "main base" station, and 3 cordless handsets that you purchased, correct?

Customer: replied 6 months ago.
Expert:  Nathan replied 6 months ago.

Okay, that main base station must be plugged in to both power and the phone line.
The wall charger/power plug for the main unit may be larger than the one for the other 2 satellite charger stations, so you do have to have that connected to the main base unit.

Can you check that for me please?

Customer: replied 6 months ago.
I just paid $5.00 and got zilch. I want my money back...this is a damn ripoff.
Expert:  Nathan replied 6 months ago.

I sent you an answer above, this is a conversation and you'll need to attempt what I suggested and reply back to continue.