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Anthony, Technician
Category: Consumer Electronics
Satisfied Customers: 14909
Experience:  20+ years in trade TV and Electronics
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My kindle say it charged but it doesn't I have it for about

Customer Question

my kindle say it charged but it doesn't long I have it for about 3 years
JA: What's the make/model of your device? How old is it?
Customer: i didn,t get much information i got it from amazon. i just went and got my kindle which was plug all night as soon as i turn it on it said the battery was low
JA: How long has this been going on? What troubleshooting have you tried?
Customer: for about 3 months
JA: Anything else you want the electronics expert to know before I connect you?
Customer: i can't think of anything Thanks
Submitted: 8 months ago.
Category: Consumer Electronics
Expert:  Anthony replied 8 months ago.



Please reset the kindle by holding down the on/off switch for 40 seconds (use a watch to time) ignore any messages the kindle may display, then release your finger the kindle should reboot and re-load the operating system, you may have to do this both on and off the charger and upto 4 times before it resets.

Let me know if you need more help

A positive rating is appreciated thank you (rating bar of stars top of the page) 3 to 5 stars click submit thanks again



Expert:  Anthony replied 8 months ago.

How is this working out please?


Expert:  Anthony replied 8 months ago.

Question is still open as if you still need help?if you do please let me know, if not >>>please could you rate the answer 3 to 5 stars with the rating bar of stars at the top of the page thanks