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Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 17341
Experience:  Over 16 years of experience installing and repairing electronics.
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I have two russound MCA-C5 controllers and cannot get sound

Customer Question

I have two russound MCA-C5 controllers and cannot get sound out of the second controller. The second controller has a bright white led light inside the unit that comes on.
JA: What's the make/model of your device? How old is it?
Customer: Russound MCA-C5 approx. 5 years old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just bought the second controller used and have not been able to get it to work
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No that is it
Submitted: 6 months ago.
Category: Consumer Electronics
Expert:  Pete replied 6 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 6 months ago.

What all input sources have you tried connecting?

Customer: replied 6 months ago.
The controllers are connected to one another via the RNET link...the main controller is set to 1 and the second controller is set to 2. There is only one source of input which is a DMS 3.1 connected to the main controller. All zones attached to the main controller work perfectly, the zones on the second controller come on and give me access to the inputs attached to the main controller but no sound and a eventually a bright white led illuminates inside the unit. As a test I made the second controller the main controller and the sound would come on in a zone momentarily and then the sound goes away and once again a bright white led light comes on in the controller.
Customer: replied 6 months ago.
Do not bother responding I am returning the defective unit.
Expert:  Pete replied 6 months ago.

Ok, let me know if you need anything else at all.



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