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Mike G.
Mike G., Technician
Category: Consumer Electronics
Satisfied Customers: 7094
Experience:  10 Years Computer, Audio, Video Repair & Setup
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Hang on one sec, TC-p42s30,. it is a few years old it is a

Customer Question

hang on one sec
JA: What's the make/model of your device? How old is it?
Customer: TC-p42s30, . it is a few years old it is a smart tv
JA: How long has this been going on? What troubleshooting have you tried?
Customer: about an hour.. we have unplugged from box, unplugged and replugged, used controls on tv. it turns on but not off. i held off button and now red light is blinking
JA: Anything else you want the electronics expert to know before I connect you?
Customer: all we get is a black screen.
Submitted: 7 months ago.
Category: Consumer Electronics
Expert:  Mike G. replied 7 months ago.

Sorry for the delay! A new design was put into place by the website that is blocking prompt replies to some customers. Regardless, I will do my best to provide you with excellent service. I have been helping people on this site since 2009. My main goal is to add you to the growing list of satisfied customers.

I see you were chatting with the site assistant. I am reviewing those details now and would like to hear from you asap so that I know you are ready to proceed.

NOTE: If you see a pop up for phone call service, it was not sent by me and I am not available by phone.

Customer: replied 7 months ago.
we resolved the problem by buying a new television. thank you for getting back to me...
Expert:  Mike G. replied 7 months ago.

You're welcome

Expert:  Mike G. replied 7 months ago.

Happy new year