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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
Experience:  I am here to help you!
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I just bought a new head set and I can not get it to fully

Customer Question

I just bought a new head set and I can not get it to fully charge. I plug it in and after a few seconds goes green but when I try to use it, it says to charge
JA: What's the make/model of your device? How old is it?
Customer: 162010210000fc4f, purchased them yesterday
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Jaybird Freedom wireless
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no i don't think so
Submitted: 6 months ago.
Category: Consumer Electronics
Expert:  Pete replied 6 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.