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Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 37599
Experience:  Over 20 years fixing Electronically devices
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My PC crashed recently and I've got a new one. I loaded my

Customer Question

My PC crashed recently and I've got a new one. I loaded my old version of Oziexplorer (V3.95!) and the OzRaster nsw and when I try to load the maps it tells me that Oziexplorer won't support .OZF4 format, yet it worked fine the last year. I rang OzRaster and they say to load a new version of Oziexplorer, but I can't find any facility on the present one to update it. What do I do?
JA: What's the make/model of your device? How old is it?
Customer: It's a brand new LeNovo
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I've only recently got the PC, and I loaded up oziexplorer then OzRaster, and can't get any further
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I don't think so
Submitted: 9 months ago.
Category: Consumer Electronics
Customer: replied 9 months ago.
I'm happier with text - I'm a bit deaf. Is this a known problem?
Expert:  Richard replied 9 months ago.

Hi there and welcome

Can you download the latest version of Oziexplorer from my link below

Once installed, tell me if this now functions correctly please.