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I HAVE A SONY STR-DH750 AV RECEIVER AND I CANNOT SYNC MY…

I HAVE A SONY...

I HAVE A SONY STR-DH750 AV RECEIVER AND I CANNOT SYNC MY BLUETOOTH HEADPHONES TO IT.

Technician's Assistant: What's the make/model of your device? How old is it?

THE RECEIVER IS 2 YEARS OLD AND THE HEADPHONES ARE BRAND NEW, THE BRANDS ARE SONY AND IJOY RESPECTIVELY.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I JUST TRIED TO DO IT FOR THE FIRST TIME YESTERDAY.

Technician's Assistant: Anything else you want the electronics expert to know before I connect you?

I HAVE SUCCESSFULLY SYNCED THESE PHONES TO EVERY OTHER BLUETOOTH DEVICE I OWN.

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Customer reply replied 1 year ago
1 day
Customer reply replied 1 year ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 5 minutes by:
12/10/2016
Mike G.
Mike G., Technician
Category: Consumer Electronics
Satisfied Customers: 7,752
Experience: 10 Years Computer, Audio, Video Repair & Setup
Verified

I see you were chatting with the site assistant. I am Mike, the field technician assigned to help you. If you see a pop up for phone call service, it was not sent by me and I am not available by phone.

This is not a feature that is supported. The bluetooth on the Sony receiver is designed so you can connect a SOURCE device like an iphone or android phone/tablet that has music stored on it. Then you can play the musis from the phone/tablet on the receiver.

If you want to use wireless headphones then you would need an some sort of external bluetooth adapter that would act as a transmitter the output of the Sony receiver. If you are interested in this solution please let me know.

If you don't understand something use the REPLY option and you may also submit a 3 to 5 star rating at the top of this page now so that I am recognized for helping with your question. Rating does not close your question or prevent future replies which are at no additional cost. The longer you wait to submit a rating, the less chance I will receive recognition.

Thanks
Mike

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Customer reply replied 1 year ago
The expert's response explained perfectly why I was having the problem.
He deserves your highest rating.

Thanks very much.

Please try to submit a 3 to 5 star rating at the top of this page so that I am recognized for helping with your question.

Mike G.
Mike G., Technician
Category: Consumer Electronics
Satisfied Customers: 7,752
Experience: 10 Years Computer, Audio, Video Repair & Setup
Verified
Mike G. and 87 other Consumer Electronics Specialists are ready to help you
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Mike G.
Mike G.
Mike G., Technician
Category: Consumer Electronics
Satisfied Customers: 7,752
7,752 Satisfied Customers
Experience: 10 Years Computer, Audio, Video Repair & Setup

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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