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Russell H.
Russell H., Service Tech
Category: Consumer Electronics
Satisfied Customers: 11197
Experience:  8+ years of professional experience
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I have the binoculars Nikon action. I can adjust each eye

Customer Question

I have the binoculars Nikon action. I can adjust each eye separately look thru both eyes and it is two images. Can it be repaired by me.
JA: What's the make/model of your device? How old is it?
Customer: it has action on side. probably ten yrs old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: two weeks tried nothing but adjust.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no thanks
Submitted: 10 months ago.
Category: Consumer Electronics
Expert:  Russell H. replied 10 months ago.

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

That means that the central axis is loose or out of alignment. Or a prism inside, or doubtfully one of the lenses, has come loose from its mounts or is otherwise out of alignment.

I don't think that there's anything you can do. The binoculars will most likely have to be taken to a shop or repair facility, or sent to Nikon perhaps.

Two questions first though:

- How old are the binoculars in question? measured from their date of purchase.

- and, Have they been dropped or otherwise subjected to any great mechanical shock in their lifetime?

Customer: replied 10 months ago.
Can you call me at(###) ###-####thanks
Customer: replied 10 months ago.
Is there any warranty?
Expert:  Russell H. replied 10 months ago.

Warranty, that's what I'm trying to determine, by asking:

How old are the binoculars in question? measured from their date of purchase.

Customer: replied 10 months ago.
Probably 10 years old. Written on the side: action 10-22×50
Nikon Vision Japan. 919802 AX
Expert:  Russell H. replied 10 months ago.

There will be no warranty, if the binocs are that old.

Have they ever been dropped or had a mechanical shock in their lifetime?

Customer: replied 10 months ago.
No, never dropped or mechanical shock.
Expert:  Russell H. replied 10 months ago.

Then they will need servicing, but it won't be free under warranty.

Customer: replied 10 months ago.
What would the cost be? Where would I send them?
Expert:  Russell H. replied 10 months ago.

You can send the binoculars to Nikon Repair.

The cost will be quotable by Nikon. It will be out-of-warranty repair for sure, I think.

To contact Nikon Repair, and see if you can get a quote on repair *before* committing to repairing with them, go to

http://www.nikonusa.com/en/service-and-support/service-and-repair.page

To find a local Nikon Authorized repair station in your area (and a phone # for them, with which you can ask for a quote on the repair), use this facility:

https://www.nikonusa.com/en/service-and-support/nikon-authorized-repair-list.page

but since their categories don't list binoculars on this page, you may have to get some help using this locator facility, from me... if so, let me know your local zip code, town/city and state, and the model # if any of your Action binocs.

If this answers your question, please rate my answer. A five-star rating would be appreciated!

If you need more info, or have any comments, use Reply To Expert to respond.

Thanks.