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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
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New sony headset #MDR_RF985RK. Unable to get any sound from

Customer Question

New sony headset #MDR_RF985RK. Unable to get any sound from it.
JA: What's the make/model of your device? How old is it?
Customer: Brand new. Just received yesterday. MDR-RF985RK
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Since I received it. Hooked to recever, TV, and Directv control box.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: not sure what else there is
Submitted: 8 months ago.
Category: Consumer Electronics
Expert:  Jack replied 8 months ago.

Hi , I`m Jack , I will be helping you today
Can you please send me a reply when you are ready to proceed ?