How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 17671
Experience:  Over 16 years of experience installing and repairing electronics.
Type Your Consumer Electronics Question Here...
Pete is online now
A new question is answered every 9 seconds

My phones are not working, there is no dial tone on the

Customer Question

My phones are not working, there is no dial tone on the phones.
JA: How old is the phone?
Customer: 1 year old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I called the phone company and they said that I should unplug all phones and replug but nothing has happen. There is still no dial tone. Last time I used the phone was last night.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Consumer Electronics
Customer: replied 8 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Pete replied 8 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 8 months ago.

What area are you located in?

Have there been any storms, high winds, flooding, etc?

Does your neighbor's phone work ok?

Who is your phone provider?

Customer: replied 8 months ago.
no storms, yes my neighbors phones works. Frontier is my provider.
Customer: replied 8 months ago.
I have to pay $5.00 for the information and another $26.00. It seem to me that you are asking for more and more money. I cannot pay $26.00 for a phone call.
Expert:  Pete replied 8 months ago.

You can ignore any automated offers that may pop up.

Customer: replied 8 months ago.
no thanks. do not charge my card for $5.00
Expert:  Pete replied 8 months ago.
I am a user of this site just like you. For any payment issues please contact customer services.

Related Consumer Electronics Questions