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Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 18102
Experience:  Over 16 years of experience installing and repairing electronics.
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I have speechguard TL-10 (as a gift to travel 2 purchased

Customer Question

I have speechguard TL-10 (as a gift to travel 2 purchased recently). I cannot solve the problem on TL-10 consisting in absent of letters at English virtual keyboard (only empty squares)
JA: What's the make/model of your device? How old is it?
Customer: model TL-10 1990-2006 NY, USA; I received it a week ago.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: it is constantly. But Russian keyboard is OK
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No, only what to do with English reyboard
Submitted: 10 months ago.
Category: Consumer Electronics
Expert:  Pete replied 10 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 10 months ago.

If the same problem exists on both devices then it may be intentional;

however if some required letters are missing then there may be a software glitch and you should return the devices in this case.

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