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Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 18096
Experience:  Over 16 years of experience installing and repairing electronics.
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We have a sentry hotel safe we purchased a year ago We put

Customer Question

We have a sentry hotel safe we purchased a year ago We put in a card entry and then later got a new card and shaded the one that works with the safe. New AMX card will not open safe. Can we get in without drilling it open??
JA: What's the make/model of your device? How old is it?
Customer: Sentry hotel safe - SN # 110#5117008798E
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just happened today that we realized we did not have the old magnetic stripped card to open it.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: That's all we know.
Submitted: 10 months ago.
Category: Consumer Electronics
Expert:  Pete replied 10 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 10 months ago.

Your safe comes with a master override key, in the event of a forgotten code or lost magnetic card.

If you have the key, you will need to remove the key cap on the front of the door in order to use the override key.

If you don't have the master override key then a local locksmith may still be able to get into it using this method with a replica key.

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Expert:  Pete replied 10 months ago.

I notice your rating for my service has not gone through...
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