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Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 37598
Experience:  Over 20 years fixing Electronically devices
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All of a sudden my D7000 wont take a picture?? Everything

Customer Question

all of a sudden my D7000 wont take a picture?? Everything seems to be working fine, it will auto focus but will not take a pic??
JA: What's the make/model of your device? How old is it?
Customer: D7000 6 years
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just started. Used it a couple weeks back with no issues. Got it out today and wont take a pic. Troubleshooting, just got online to try and figure it out
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 10 months ago.
Category: Consumer Electronics
Customer: replied 10 months ago.
send me something now or I will reverse my credit card charge
Expert:  Richard replied 10 months ago.

Hi there and welcome

Can you remove the battery please then hold the shutter button down for 60 seconds then release.

Wait 5 minutes, put the battery back in and turn it on.

Tell me please if it now operates correctly please

Thank you