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Cannot hear the ringing when calling out, The model is

Customer Question
Cannot hear the ringing when...
Cannot hear the ringing when calling out
JA: What's the make/model of your device? How old is it?
Customer: The model is KX-TGEA20
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Its been going on for about three day and i havent tryed trouble shoutin because i didnt know what to do
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 1 year ago.Category: Consumer Electronics
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Answered in 5 minutes by:
11/22/2016
Electronics Technician: Nathan, Engineer replied 1 year ago
Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 26,478
Experience: Managing Director at Pollinate Group LLC
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Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

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Electronics Technician: Nathan, Engineer replied 1 year ago

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the base usually)

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Electronics Technician: Nathan, Engineer replied 11 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan

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John
John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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