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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
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My iPad does not have internet connection..Laptop works

Customer Question

My iPad does not have internet connection..Laptop works well... blinking green light on "links"
JA: What's the make/model of your device? How old is it?
Customer: iPad is 2 yrs.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It began Sat. afternoon...I've unhooked everything ...several times.. No luck
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 11 months ago.
Category: Consumer Electronics
Expert:  Steve G. replied 11 months ago.

Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

I need to gather some more information from you in order to help.

Can you confirm that you do have other wireless devices that ARE connected with no problem?



Customer: replied 11 months ago.
my Apple laptop is working well
Customer: replied 11 months ago.
I am disappointed that I can not "talk" to a technican without charge..When did that start? I will try to get one of my techie grandkids to help...
Customer: replied 11 months ago.
Thanks...I am signing off..