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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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Remote for Denon dra 825r does not work,remote will work on

Customer Question

remote for Denon dra 825r does not work,remote will work on dra 425 that I also have.
JA: What's the make/model of your device? How old is it?
Customer: The receivers are old late 90's I think
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just got the remote I think it was NOS. IS there a reset on the reciever?
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I'm disabled and can only do very basic things I cannot get the top cover off to check voltages etc.
Submitted: 8 months ago.
Category: Consumer Electronics
Expert:  Nathan replied 8 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 8 months ago.

Does the remote from the other (425) work on the 825?

Is the denon responsive to its own onboard buttons?