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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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I am trying to figure out whats wrong with one of the

Customer Question

i am trying to figure out whats wrong with one of the handsrt of my panasonic phone. I place it on the recharding cradle and the handset says itss fully charged but there is no power in the base.
JA: How old is the phone?
Customer: 5 yrs? i bought the set from costcos the two other units and the base phone function fine. its just this one located in the kitchen. the base number is *****
JA: How long has this been going on? What troubleshooting have you tried?
Customer: at least three month
JA: Anything else you want the electronics expert to know before I connect you?
Customer: so far and bought a new handset and placed it on the charging base, but i am still having problems.
Submitted: 11 months ago.
Category: Consumer Electronics
Expert:  Nathan replied 11 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 11 months ago.

Is it telling you (on the handset display) "no power at base"?