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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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I have a Panasonic Blu-ray Disc tm recorder Model No.

Customer Question

I have a Panasonic Blu-ray Disc tm recorder Model No. DMR-bWT450- I AM TRYING TO PUT A DISC IN BUT IT WON'T LET ME DO IT, I CANNOT INSERT IT
JA: What's the make/model of your device? How old is it?
Customer: model no DMR-BWT450, a few month old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: This is the first time I am trying to put a disc in, I have only used it for TV, haven't tried troubleshooting, I don't really understand too much about that !
JA: Anything else you want the electronics expert to know before I connect you?
Customer: Is someone going to ring me ?
Submitted: 9 months ago.
Category: Consumer Electronics
Expert:  Nathan replied 9 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 9 months ago.

Are you getting an error message?

Are you not understanding how to operate it? Immediately to the side of the disc tray is a small eject button that should pop the tray out for you to use. Can you try that for me, please?

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