Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

Consumer Electronics

My phone says I have a new voice mail but there is no

Customer Question
message The light keeps blinking...
My phone says I have a new voice mail but there is no message The light keeps blinking as if there is a message. I can't get the message off the .phone so it will not say that theere is a new message
JA: Just to clarify, what's the exact make and model of your machine?
Customer: It is a Panasonic I don't know the year. Model #-KX-TG6641
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It started the other day. I was on the phone when a call came in and I let it go to voice mail. Ever since then it has been messed up. I myself have tried every thing under the sun to get it off. I had a friend today try also and no success.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I do not know what else they may need
Submitted: 1 year ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 6 minutes by:
11/17/2016
Electronics Technician: Greg A., Engineer replied 1 year ago
Greg A.
Greg A., Engineer
Category: Consumer Electronics
Satisfied Customers: 9,020
Experience: Engineer / Consultant
Verified

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) What phone service provider (phone company) you have for this phone line?

2) Can you do a quick TEST for me? That TEST is:

a) Pick up any cordless handset and press the TALK (or SPEAKER) button.

b) QUICKLY listen for the dial tone.

c) Let me know if you hear ANYTHING before the CLEAR dial tone, such as any "beeps" or "Pulsed" dial tones.

Please REPLY using the box below and the SEND button.

Thanks

Ask Your Own Consumer Electronics Question
Customer reply replied 1 year ago
Where does it say call me so I can click on it?
Customer reply replied 1 year ago
Cox is my service provider
Electronics Technician: Greg A., Engineer replied 1 year ago

Hi again,

I see your phone call request but I'm not near a phone right now to be able to call. But another expert MAY respond to your request at any time.

If you can, can you response to my initial question HERE - in this form?

I will post those questions again - below.

To help you with this issue, may I ask:

1) What phone service provider (phone company) you have for this phone line?

2) Can you do a quick TEST for me? That TEST is:

a) Pick up any cordless handset and press the TALK (or SPEAKER) button.

b) QUICKLY listen for the dial tone.

c) Let me know if you hear ANYTHING before the CLEAR dial tone, such as any "beeps" or "Pulsed" dial tones.

Please REPLY using the box below and the SEND button.

Thanks

Ask Your Own Consumer Electronics Question
Customer reply replied 1 year ago
My cell phone says unable to establish wireless data connection. I guess I don't have the internet on my cell.
Electronics Technician: Greg A., Engineer replied 1 year ago

???

When I asked you to TEST - that is using one of the CORDLESS HANDSETS from the Panasonic system.

So a cell phone is not needed to do this TEST.

Ask Your Own Consumer Electronics Question
Customer reply replied 1 year ago
Are you still there? I pressed speaker and you get three beeps or pulses
Electronics Technician: Greg A., Engineer replied 1 year ago

I'm still here.

Ask Your Own Consumer Electronics Question
Customer reply replied 1 year ago
Please call me. . My cell says Error code network busy. I need a human voice.
Electronics Technician: Greg A., Engineer replied 1 year ago

OK - those BEEPS or Pulsed dial tones are coming from the SERVICE PROVIDER - and they are a "signal" to the phone (and anyone that hears them) that there is either a NEW Voice Mail message waiting OR the Voice Mail system needs some "attention" (like needs to be set up).

NOTE: This "Voicemail system" - which is a FEATURE/SERVICE of the service provider - is DIFFERENT and SEPARATE from the "Answering system" that is built-into the Panasonic system.

So what you will need to do is ACCESS the service provider's voicemail system - to CHECK to see if there are any NEW (possibly important) messages there, or some other issue is going on with that system.

Do you have the steps from the service provider to ACCESS their Voicemail system?

Ask Your Own Consumer Electronics Question
Customer reply replied 1 year ago
I do not know how to text
Electronics Technician: Greg A., Engineer replied 1 year ago

Hi again,

I tried to accept your call request, but see there was a "payment failure". This usually means that a security hold (from your bank) needs to be cleared.

But we CAN continue here, on this form by typing back and forth.

Does you see my last note about WHY the "new voice mail" message is appearing - and how to clear it?

Thanks

Ask Your Own Consumer Electronics Question
Customer reply replied 1 year ago
I am on Just Answer.com I do not know how to get the messages on my cell. Having major issues.
Electronics Technician: Greg A., Engineer replied 1 year ago

You should have the message on your screen - where we are chatting now.

Please try to SCROLL UP to see previous messages.

Ask Your Own Consumer Electronics Question
Customer reply replied 1 year ago
I am unable to get the messages on the cell phone.
Electronics Technician: Greg A., Engineer replied 1 year ago

Are you typing to me on your cell phone OR some other system?

If some other system, tell me what system that is (computer, tablet, etc.)?

Ask Your Own Consumer Electronics Question
Customer reply replied 1 year ago
I do not know how to text. My phone says Tap here and I don't know how to reply. Why can't you call?
Electronics Technician: Greg A., Engineer replied 1 year ago

I think you DID the TEST - and told me you heard the BEEPS or PULSES.

So can you tell me if you are using a COMPUTER to type back to me?

I TRIED to accept your call request, but got a payment failure.

Ask Your Own Consumer Electronics Question
Customer reply replied 1 year ago
I am ending this because I can't get any messages off my cell. I need a human voice to help me with the other phone. Texting does not help me out. I can't retrieve the messages.
Electronics Technician: Greg A., Engineer replied 1 year ago

OK - might I suggest you turn OFF the cell phone, and respond ONLY to the messages HERE?

Let me know as I will be signing off in about 15 minutes.

Thanks

Ask Your Own Consumer Electronics Question
Customer reply replied 1 year ago
I found your responses in my email. I tried to update the payment but was unsuccessful. A very frustrating night!
Electronics Technician: Greg A., Engineer replied 1 year ago

Yes, there should be a link BACK TO THIS PAGE - in every email that came from this conversation.

Let me post my "WHY" post again for you below.

=====================

OK - those BEEPS or Pulsed dial tones are coming from the SERVICE PROVIDER - and they are a "signal" to the phone (and anyone that hears them) that there is either a NEW Voice Mail message waiting OR the Voice Mail system needs some "attention" (like needs to be set up).

NOTE: This "Voicemail system" - which is a FEATURE/SERVICE of the service provider - is DIFFERENT and SEPARATE from the "Answering system" that is built-into the Panasonic system.

So what you will need to do is ACCESS the service provider's voicemail system - to CHECK to see if there are any NEW (possibly important) messages there, or some other issue is going on with that system.

Do you have the steps from the service provider to ACCESS their Voicemail system?

=====================

Since you have COX as your service provider, let me give you a link to how to contact their support folks - for your area. NOTE: The Technical Support folks should be available 24 hours a day.

Use the following link to find the Cox Customer Support number for your local area.
You should see a "Select a Location" at the top right of that page.

http://www.cox.com/residential/support/contact-us.cox

Please let me know if you have or can get the instructions on how to access the Voicemail system - and can listen to any messages that might be there AND stop the beeps (which will stop the "new voicemail" messages on the Panasonic system.

If this has helped answer your question(s), please take a moment to rate MY service level (5-star is my goal) so that I get credit for my time helping you with this question.
You should see some "stars" (and SUBMIT button) to do that, but please let me know if you do NOT see them (you may have to REFRESH your screen) or can not use them.

Thanks, ***** *****
--. .-
(im)

Ask Your Own Consumer Electronics Question
Electronics Technician: Greg A., Engineer replied 1 year ago

Hi again,

I see it has been a few days and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
--. .-
(im)

Ask Your Own Consumer Electronics Question
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: Consumer Electronics
Satisfied Customers: 9,020
9,020 Satisfied Customers
Experience: Engineer / Consultant

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Engineer and electronic enthusiast for more than 12 years.

227 satisfied customers

I am here to help you!

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Louie

Louie

Technician

4,476 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Russell H.

Russell H.

Service Tech

4,171 satisfied customers

8+ years of professional experience

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,242 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

Greg A.

Greg A.

Engineer

9,020 satisfied customers

Engineer / Consultant

< Previous | Next >

Related Consumer Electronics Questions
I'm having an issue with my Tritton Katana wireless headset.
I'm having an issue with my Tritton Katana wireless headset. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
Charging base Kx-tga641c cordless hand-set. 216A-kxtg6431c.
I don't remember how long, but may be 10 years? it does not charges. … read more
Louie
Louie
Technician
Associate Degree
4,476 satisfied customers
Crosley cr248 - cd won't open. CR248 and it's about 8-10
Tried to use it for the first time in a few years. No troubleshooting other than trying to get it open without force … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Going to a concert would like a drink or two how can I do
Going to a concert would like a drink or two how can I do that … read more
Harry
Harry
7 satisfied customers
I have a small home fireproof safe that my daughter had at
I have a small home fireproof safe that my daughter had at college. She lost the keys. is there any way to get replacements made? … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I'm trying to get a studio monitor. Do i need a DAC to go
I'm trying to get a studio monitor. Do i need a DAC to go along with it or a audio interface? Here is the ones I'm trying to get https://www.amazon.com/Mackie-CR-CR3-Reference-Multimedia/dp/B00KVEIY4E… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
We just bought a Panasonic KX-TG6572 cordless telephone
We just bought a Panasonic KX-TG6572 cordless telephone system with 2 headsets. They work fine. Our older headsets (Panasonic PLNC 1008) in the other rooms do not work. Our AT&T sets work fine. ??? … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Where can I get a sony cd radio cassette corder repaired.
where can I get a sony cd radio cassette corder repaired … read more
Harry
Harry
7 satisfied customers
I had just asked about my Model 2101 RCA cordless phones,
I had just asked about my Model 2101 RCA cordless phones, one of which quit working. Where can I get a new battery for it? … read more
Greg A.
Greg A.
Engineer
9,020 satisfied customers
Seam's to be a short some wear in the microwave. Some times
Seam's to be a short some wear in the microwave. Some times it works and sometime it doesn't. … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,171 satisfied customers
I recently purchased a Panasonic cordless telephone system
I recently purchased a Panasonic cordless telephone system Model KX-TGF572. When I set the date and time, the date remains correct but the time increases 2 hours after several hours. No matter how man… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
In a rental property, just vacated, found a sentry safe
In a rental property, just vacated, found a sentry safe mounted to the floor in the linen closet. No combination No key How to remove it from the property? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,214 satisfied customers
I have a Vivitar ViviCam F126 camera. It keeps giving me an
I have a Vivitar ViviCam F126 camera. It keeps giving me an error "SD Card is not Ready" … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,214 satisfied customers
The ring count will not respond to the instruction to change
The ring count will not respond to the instruction to change the # of rings … read more
Louie
Louie
Technician
Associate Degree
4,476 satisfied customers
I lost a safe key for the sentry A3810. how do I get a new
I lost a safe key for the sentry A3810. how do I get a new key? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,214 satisfied customers
I'm owner of TC-P50S2 and my board #Txnsc1lquu is
I'm owner of TC-P50S2 and my board #Txnsc1lquu is failed......Where i can find it … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,651 satisfied customers
I have a Sony DVD/CD drive (drx-840u). The door has stopped
I have a Sony DVD/CD drive (drx-840u). The door has stopped opening. Is there anything I can do? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
I have a teac tv and don't know how to make the DVD stay put
Hi I have a teac tv and don't know how to make the DVD stay put let alone play... … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,214 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x