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Anthony
Anthony, Technician
Category: Consumer Electronics
Satisfied Customers: 14681
Experience:  20+ years in trade TV and Electronics
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Jonn,. My Panasonic tv model TH-50C300K suddenly black out.

Customer Question

Hi Jonn, I'm Mathi. My Panasonic tv model TH-50C300K suddenly black out. There is only red LED light blinking when I switch ON the power. What shall I do now. Please advice.
JA: What's the make/model of your device? How old is it?
Customer: Panasonic tv model TH-50C300K
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just about 3 hours ago. I didn't do any troubleshoot.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: Thats the only what I can provide .
Submitted: 8 months ago.
Category: Consumer Electronics
Expert:  Anthony replied 8 months ago.

Hello

Welcome

I am not available by phone should you get a pop up message thank you.

Sorry you are having trouble.

Can you please count the amount of redblinks between pauses please like 3 blinks pause 3 blinks as an example?

Anthony

Customer: replied 8 months ago.
it is just stay still and not blinking at all
Expert:  Anthony replied 8 months ago.

Sorry you said the light ws blinking when you switch on the power so do you mean you switch on the power the light blinks then it stays solid red?if not what color is it please?

Customer: replied 8 months ago.
The moment I switched on the power the red light stays solid
Customer: replied 8 months ago.
Usually I use the remote control to on the TV after switched on the power. But now its not working when I use the remote control to on it.
Expert:  Anthony replied 8 months ago.

If you try switching on at the set itself does anything happen please?

Customer: replied 8 months ago.
Nothing happened. I've tried that too.
Expert:  Anthony replied 8 months ago.

OK how about a reboot of the set?unplug from wallpower wait 5 mins replug back in again?have you done that?

Customer: replied 8 months ago.
I already switched off the power for more than 5 minutes but never unplug. I'll try it now.
Expert:  Anthony replied 8 months ago.

Yes you have to unplug ,let me know

Expert:  Anthony replied 8 months ago.

How did it work out please?

Anthony

Customer: replied 8 months ago.
Sorry, it is still the same
Expert:  Anthony replied 8 months ago.

Its a bad main-board in that case, the main-board has locked up it will need to be replaced is this something you would consider doing yourself?I will provide details however I have no idea of suppliers in Malaysia

Expert:  Anthony replied 8 months ago.

To clarify its a plug in board, you will need to google the part-number found on the board to locate suppliers in Malaysia, more details to follow on your reply

Customer: replied 8 months ago.
Thank you so much for your advise Anthony. I really appreciate it. I will look for the local supplier in my place.
Expert:  Anthony replied 8 months ago.

You will need more information.....

Expert:  Anthony replied 8 months ago.

One min whilst I get that

Customer: replied 8 months ago.
sure.. thank you
Expert:  Anthony replied 8 months ago.

Sorry i made a error i cant help you have a good day!..............

Customer: replied 8 months ago.
That's alright Anthony. Thank you so much and have a good day too.

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