How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
Experience:  I am here to help you!
Type Your Consumer Electronics Question Here...
John is online now
A new question is answered every 9 seconds

I have a amazon fire stick i would like t be able to watch

Customer Question

I have a amazon fire stick i would like t be able to watch 1080p movie with it is not working help please
JA: What's the make/model of your device? How old is it?
Customer: model tc-p42gt25
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I ck the cdmi conecction sorry the hdmi I think it is correct it started to play one movie but I had no sound the tv is connected to a denon reciever
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Consumer Electronics
Expert:  Pete replied 9 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 9 months ago.

Are you trying to watch a 1080p movie for the first time, or did you use the Fire Stick to watch a 1080p movie on your TV previously?

Customer: replied 9 months ago.
it works sometime i think once
Expert:  Pete replied 9 months ago.

Ok, so what happens when you try it now?

Do you get an error message?

Customer: replied 9 months ago.
no its just doe not play it will show 1080 movie but not 1080p with 5.1
Customer: replied 9 months ago.
I just fix it

Related Consumer Electronics Questions