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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
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I HAVE A DELL DESK TOP THAT IS DOING EVERYTHING BUT THE

Customer Question

I HAVE A DELL DESK TOP THAT IS DOING EVERYTHING BUT THE RIGHT THING. IT NEEDS GOING THROUGH COMPLETLY. I ALSO NEED AT LEAST A WINDOWS 7 OR 8. AND VIRUS PROTECTION. I NEED A GEEK.
JA: Can you guesstimate how old your Dell is? And just to clarify, what's the exact model?
Customer: 10 YRS OLD. I THINK A 966, BUT I MAY HAVE TO SERCH FOR IT
JA: How long has this been going on? What troubleshooting have you tried?
Customer: A COUPLE OF MONTHS, BUT AM VERY DUMB AT TROUBLESHOOTING. NOT MUCH,
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I CAN'T THINK OF ANYTHING.
Submitted: 8 months ago.
Category: Consumer Electronics
Expert:  Jason Jones replied 8 months ago.

Hello,
I am the person that will be helping you today.

Are you able to access the Internet on the problem computer?

I will be standing by, looking forward to your response.

Thank you,
Jason

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